Privacy Policy

In accordance with the provisions of the European Union General Data Protection Regulation 2016/679 of April 27, 2016, and Organic Law 3/2018, of December 5, on the Protection of Personal Data, BONAVITA HEALTHY BUSINESS SLU with CIF B25944281, hereinafter BonaVita, informs the User of the existence of the processing of personal data for the purpose of managing the relationship with users, clients, and potential clients for information and sale of products for dogs, cats, and horses, as well as news.

SENDING AND REGISTRATION OF PERSONAL DATA

Providing personal data is mandatory to contact and receive information about BONAVITA's products and services. You must expressly subscribe to our newsletter if you want to be periodically informed about all products and updates.

Failure to provide the requested personal data or to accept this data protection policy means it will be impossible to subscribe, register, or receive information about BONAVITA's products and services.

In accordance with the European Union General Data Protection Regulation 2016/679 of April 27, 2016, regarding the protection of natural persons concerning the processing of personal data and the free movement of such data, and Organic Law 3/2018, of December 5, on the Protection of Personal Data, we inform you that the personal data obtained as a result of your submission will be processed by BONAVITA, domiciled at Carrer Floridablanca 66-68, 08015 Barcelona, with the necessary security measures implemented to guarantee privacy.

ACCURACY AND TRUTHFULNESS OF THE DATA PROVIDED

The User submitting information to Carrer Floridablanca 66-68, 08015 Barcelona is solely responsible for the truthfulness and accuracy of the data included, and BONAVITA is exempt from any liability in this regard.

Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided and commit to keeping it duly updated.

The user agrees to provide complete and correct information in the registration or subscription form.

BONAVITA is not responsible for the truthfulness of information that is not self-produced and that indicates another source, nor does it assume any responsibility for any potential damages that may arise from the use of such information.

BONAVITA is exempt from liability for any damage or harm the User may suffer as a result of errors, defects, or omissions in the information provided by BONAVITA, as long as it comes from sources outside BONAVITA.

PURPOSES
The purposes of data collection are to provide information and sell the displayed products; and subsequently to contact the BONAVITA user.

DATA COMMUNICATION TO THIRD PARTIES

BONAVITA will not communicate users' data to third parties. However, if data were to be transferred to any company, prior information would be provided requesting the express consent of the data subject.

EXERCISE OF RIGHTS OF ACCESS, RECTIFICATION, DELETION, OPPOSITION, RESTRICTION OF PROCESSING, DATA PORTABILITY (art. 15, 16, 17, 18, 19, 20, 21, 22 AND 23 GDPR, ART. 12, 13, 14, 15, 16, 17, 18, 93, 94 AND 95 LOPDGDD)

You may send your communications, revoke the consent given, and exercise the right of access to your personal data by obtaining a copy of them. The right to rectify inaccurate or incomplete data. The right to delete your personal data. The right to remove your personal data from the website. The right to object to the processing of your personal data. The right to restrict the processing of your personal data. And the right to data portability of your automated personal data by mail: addressed to BONAVITA, Carrer Floridablanca 66-68, 08015 Barcelona. To exercise these rights and in compliance with Instruction 1/1998, of January 19, of the Spanish Data Protection Agency, you must prove your identity to BONAVITA by sending a copy of your National Identity Document or any other legally valid means.

Interested parties have the right to file a complaint with the supervisory authority.

DATA RETENTION PERIOD

The User's personal data will be actively processed as long as they remain a User of www.piensonatural.es; that is, until they revoke their consent or exercise their right to cancellation, deletion, or opposition to a specific purpose.

If consent is revoked or cancellation or deletion rights are exercised, the data will be blocked and kept in restricted form at the disposal of the competent authorities for a period of 3 years to address any responsibilities arising from the processing.

LEGAL BASIS FOR DATA PROCESSING

Registration on www.piensonatural.es is free and voluntary for the User, so the legal basis for processing their personal data is their consent.

ACCEPTANCE AND CONSENT

Using the website grants you the status of user (hereinafter, the “User”) and implies full and unconditional acceptance of all the provisions included in the personal data protection conditions, accepting and consenting to the processing of such data by www.piensonatural.es in the manner and for the purposes indicated in this Personal Data Protection Policy, in the version published on the “website” at the moment the User accesses it. Consequently, it is the User's duty to carefully read this legal notice each time they use the Website, as it may be subject to changes.

Regarding the offer of information society services directly to a minor, the processing of personal data will be lawful when the minor is over 14 years old under Law 3/2018 of December 5, 2018. When the child is younger, such processing will only be legal if the holder of parental responsibility over the child authorizes their consent, and to the extent authorized.

INFORMATION TECHNOLOGY SECURITY MEASURES

BONAVITA has adopted the required levels of security to protect Personal Data and guarantee data privacy. Additionally, we have other means such as state-of-the-art firewalls, technical measures like software for encrypting confidential information, access control to personal data, restricted users, security policies, users and passwords that expire as required by the LOPD, and other systems aimed at preventing misuse, alteration, unauthorized access, and theft of the Personal Data provided to BONAVITA.

BONAVITA will not be responsible for possible damages or losses that may result from interferences, omissions, interruptions, computer viruses, telephone failures, or disconnections in the operational functioning of this electronic system caused by reasons beyond BONAVITA's control; delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center (C.P.D.), the Internet system, or other electronic systems, as well as damages caused by third parties through illegitimate intrusions beyond BONAVITA's control.

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